Here are YouTime’s Terms and Conditions. It’s always a good idea to read these along with our Privacy Policy including our famous Cookie Recipe and our Refund and Returns Policy.
Updated: Feb 1st, 2024
PLEASE READ CAREFULLY.
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Welcome to YouTime Massage
Before you get started with your first massage or bodyworks treatment, please read these Terms of Service (“Terms”) carefully. These Terms explain the business relationship between you, as our customer, and the independently owned and operated (doing business as) YouTime entity identified in your Membership Agreement (for members) or your Guest Form (for guests) (together with its affiliates, successors and assigns, “YouTime,” “we,” “us” or “our”). If you are a “Guest” (as defined below), then these Terms will apply to your receipt of products or services from us. If you are a “Member” (as defined below), then these Terms, together with your Membership Agreement and any Addenda (whether signed online or in person) will constitute the “Agreement” between you and us. For clarity, and as context requires, “Agreement” may also refer to these Terms, the Guest Form, or other evidence of products or services purchased from us.
By accessing our clinic, accessing our website (www.youtime.no), accessing our affiliated websites found in our footer, including, without limitation, any other media form, media channel, media application or mobile website related or connected thereto (collectively, the “Site”), or using any of our products or services, including, without limitation, those products or services described in your Membership Agreement or Guest Form (collectively, the “Services”), you accept and agree to be bound by these Terms. If you do not wish to be bound by these Terms, you may not access the clinic or use the Site or Services or our affiliate services.
We make no representations that the Services made available to you will be available or appropriate in every jurisdiction in which these Terms may be accessed or Services used. To the best of our knowledge, we operate legally under the law in the Norway; however, it is up to you to determine whether your access to the Site or use of the Services are legal where you are. By accessing the Site or purchasing Services, you do so at your own risk and are responsible for compliance with any applicable laws, rules, regulations and treaties. You may only place an order to purchase Services in accordance with the laws of Norway and any applicable international jurisdictions in which you will possess, use or ship any of our products or services.
THESE TERMS CONTAIN AN AGREEMENT TO ARBITRATE AND CLASS ACTION WAIVER THAT REQUIRE YOU TO ARBITRATE ALL DISPUTES YOU HAVE WITH US ON AN INDIVIDUAL BASIS. YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS WIDE ARBITRATION. SEE SECTION 10 FOR MORE DETAILS.
1. ACCEPTANCE
1.1 Eligibility. You are eligible to receive Services if (a) you are at least sixteen years of age; (b) you are in good health and have no impairment, injury, disease or ailment preventing you from engaging in the Services, including, without limitation, massage or bodyworks treatments, or which could cause increased risk of injury or adverse health consequences as a result of your participation; (c) you will not use our Services for any fraudulent or illegal purpose, or in any manner that unreasonably interferes with the operation of the clinic, the provision of the Services, or the use and enjoyment of services by other Members or Guests; and (d) your use of Services will be in compliance with the Agreement. By accepting these Terms, you represent and warrant that you meet our eligibility requirements.
1.2 Consent to Electronic Signatures. By using Services or clicking any button to indicate your consent to these Terms, you accept and agree to be bound by the Agreement just as if you had agreed with your handwritten signature. When accepted in electronic form, the Agreement and all related documents shall be governed by the Global and National Commerce Act (the “E-Sign Act”). By clicking “SUMIT,” “ACCEPT,” “PLACE MY ORDER,” “CONFIRM PURCHASE,” or such similar markings as may designate your acceptance and consent to the Agreement, you are voluntarily submitting a legally binding electronic signature and are entering into a legally binding contract with us.
1.3 Modification of the Terms. We may amend these Terms from time to time. Unless we provide a delayed effective date, any changes to these Terms will be effective when sent to your email address on file or upon posting to the Site. Your continued access to or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.
2. INFORMED CONSENT
2.1 Consent to Receive Services. Massage and bodywork treatments use tactile soft tissue manipulation, joint mobilization and/or self-care programs, as determined by our massage therapists, to assess and treat the soft tissue, muscles and joints of the body. By entering into the Agreement, you are providing us with your express written consent to receive the Services, including, without limitations, any massage or bodyworks treatments.
2.2 Your Rights. If at any time during your massage or bodywork treatments you feel uncomfortable or believe your therapist’s words or actions to be inappropriate, you have the right to request an immediate stop to the activity you find objectionable, to end the treatment, or to request a modification of the treatment regardless of any previous consent that you may have previously provided. You understand that your therapist will instruct you to disrobe to your level of comfort and that it is always your choice to act. You should communicate with your therapist about any discomfort that you may experience during a massage or bodywork treatment. You understand that our employees and therapists will treat you respectfully, and you will be expected to treat all The YouTime employees, therapists and other guests with a similar respect. Our employees and therapists will not tolerate behavior or comments that may be considered threatening, offensive, sexually suggestive, or otherwise inappropriate; this type of behavior is strictly prohibited. Our therapists reserve the right not to treat any client so long as their refusal to treat is lawful and non-discriminatory.
3. SERVICES
3.1 Services Offered. We offer a variety of massage treatments, including, without limitation, Classic massage, classic-inspired massage, energy-balancing massage and sports-inspired massage. In addition to massage and bodywork treatments, we also offer a variety of enhancements such as deep tissue, balms, serums, herbal heat therapy, hot stone, aromatherapy, gua sha, IASTM, compression band flossing and kinesiology taping and caffeine moisturizer. We reserve the right to change our Services at any time, with or without notice, including, without limitation, the type of massage, bodywork treatments or enhancements offered, the price for Services, the availability of the Site or certain therapists, the times for available bookings, our vendor relationships or the boutique’s normal hours of operation.
3.2 Guests. If you purchase and receive Services from us outside of a specific membership package, then we consider you a “Guest.” All Services provided to Guests are subject to these Terms. All Guest will be required to pay for Services in full at the time they are rendered. At this time, we do not accept cash payments for Services; we only currently accept Vipps. As a Guest, Services cannot be assigned or transferred to someone else without our express written consent. Guests who enter the clinic are required to sign a waiver and fill out our massage intake form. If you look you’re than sixteen you will be asked to provide a valid form of identification and comply with all YouTime clinic Rules (as defined below), and sign a Guest Form.
3.3 Minor’s Use. We do not offer or make Services available to any Member or Guest under the age of 13. If you are a minor, considered an individual between the ages of 13 and 16, then, unless prohibited by applicable law, we will permit the minor to receive Services provided the minor’s parent or legal guardian (a) enters into the Agreement on the minor’s behalf, and (b) takes responsibility for all billing on the minor’s account. Both the minor and the minor’s parent or legal guardian will be responsible for compliance with the Agreement including, without limitation, these Terms and any other YouTime Rules. We also (in our sole discretion) require that the minor’s parent or legal guardian remain present at all time during the treatment. Individuals between 16 and 17 must either pay for services 24 hours prior the appointment or (a) and (b) in relation to billing is applicable.
3.4 Members. If you purchase and receive Services from us under a membership package, then we consider you a “Member.” As a Member, you will be expected to enter into a Membership Agreement with us, which incorporates these Terms. All membership packages are sold on a recurring dues basis, meaning your membership will automatically renew each month until you properly cancel the Agreement, or the Agreement expires (a “Recurring Dues Membership”). Under a Recurring Dues Membership, you will be allocated the same pre-determined number of message and/or bodywork treatments each month in exchange for a recurring monthly payment. Unless stated otherwise by the Agreement, massage and bodywork treatments provided under a Recurring Dues Membership are redeemable only at the YouTime clinic where the membership is sold. All treatments sold under a Recurring Dues Membership will continue to accrue until the membership is cancelled or the Agreement is terminated, at which time allocated but unused treatments will be forfeited and lost, and no refunds will be issued. Recurring Dues Memberships are cancellable at any time with written notice.
NOTE: All package deals are to be paid up front without exception and any amount of services or unused treatments will be forfeited and lost after the expire date and no refunds will be issued. Package deals are non-transferable.
3.5 How to Book and Cancel a Treatment Booking a massage or bodywork treatment is easy. You can do so online (at www.youtime.no) using the booking form. You can cancel a booked massage or bodywork treatment through TEXT to your therapist directly. Please note that we have a 12-hour window for cancelling a booked massage or bodywork treatment.
3.6 No Show + Late Arrival Policy. If you schedule a massage or bodywork treatment and you either (a) fail to show; or (b) arrive more than 15 minutes after the scheduled start time, you permit us to charge you the full value for the treatment (i.e., 100% of the treatment price). To maximize the benefit of your scheduled treatment, we recommend that you arrive 10 to 15 minutes early to permit ample time to get checked in and prepare for the treatment. We do not provide refunds on treatments that you miss or for which you show up late.
3.7 Late Cancel Policy. As a courtesy to you and other Members and Guests, we strive to start all massage or bodyworks treatments at their scheduled times. If you must cancel a scheduled treatment, we require that you provide us with at least 12 hours of advance notice. If cancellation of your treatment is within 12 hours from the scheduled start time, you permit us to charge you for half the value of the treatment (i.e., 50% of the treatment price). We do not provide refunds for treatments that you fail to properly cancel.
3.8 Membership Freeze. These freeze policies only apply to Recurring Dues Memberships. Recurring Dues members will be permitted to freeze their membership for up to three (3) months during each membership year (i.e., the 12-month period starting from the effective date of the membership and each anniversary thereafter). While the membership is in freeze status, we will not bill for Services. A membership freeze can be lifted at any time by providing us with written notice. Once your membership freeze is lifted, billing on your membership will resume. Membership freeze eligibility will depend on your account being current and in good standing. Member perks and benefits will also be suspended during your membership freeze, however allocated but unused treatment credits can still be redeemed.
3.9 Loss of Property. Members and Guests are encouraged to leave valuables at home. If you bring valuables into the clinic or onto our premises we shall not be liable for the disappearance, loss, theft, or damage to personal property, including, among other things, money, jewelry, negotiable securities, and other items belonging to you or your guests.
3.10 Quiet Environment. As a courtesy to other Members and Guests, please maintain a quiet level of conversation. Cell phones and other mobile devices must be turned off or put on silent upon check-in.
3.11 Gift Cards. A gift certificate or gift card for Services is not the same as a membership. Gift certificates and gift cards are subject to their own terms. If you wish to purchase a gift certificate or gift card, the gift card can only be redeemed at the YouTime clinic where it was purchased or the location selected on our website. All Services used under a gift certificate or gift card will be subject to these Terms.
3.12 YouTime Clinic Rules. Members and Guests will conduct themselves appropriately at all times and comply with all applicable laws, including, without limitation, laws governing alcohol and drug use and intoxication, rules and regulations established by us in our sole discretion, and directions of governmental authorities. If in our judgement you violate the Rules, or if you act in a manner contrary to the best interests or safety of our employees, therapists, Members or Guests, then we shall have the right to refuse you entry into our clinic, or any other YouTime location, or to discontinue Service, or temporarily or permanently suspend your membership (as applicable).
4. PRODUCTS
4.1 Topical Products. Before using any oil, cream, balm or serum product, please consult your healthcare professional about potential interactions or other possible complications prior to use. If you are pregnant, nursing, or diagnosed with a heart condition, allergies, or other medical conditions, seek the advice and assistance of a physician or trained health professional before your appointment and before purchasing any products. If you believe or suspect that you have a medical problem, promptly contact your doctor or health care provider. We shall not be held liable for medical or other claims made by third parties or customer testimonials relating to the safety, use, or efficacy of any product used, offered or sold by us.
4.2 Clinic Purchases. We accept returns in the original condition (unused, undamaged and unopened in the original packaging) with receipt seven (7) days from the date of purchase. Hand made Jewelry is eligible for exchange only as each piece is made to order. Simply bring your item to the clinic during an appointment and will assist you. Credits can be applied to the purchase of any items including retail products, gift cards and massage or bodywork treatments.
4.3 Online Purchases. We accept returns in the original condition which they were received: unused, undamaged and unopened in the original packaging. Jewelry is eligible for exchange only as each piece is made to order. Merchandise must be shipped within seven days of delivery to be valid for refund or exchange. All returns must first obtain a return authorization number by emailing mark@youtime.no. Your return authorization number must be written clearly on the outside of your box. Return and exchange shipping costs are customers responsibility, and the original shipping charge is nonrefundable. Credits can be applied to the purchase of any items including retail products, gift cards and massage or bodywork treatments.
5. CANCELLATION
5.1 Rescission. If you have a Recurring Dues Membership, you may rescind your membership at any time prior to midnight on the third (3rd) business day after you accept the Agreement. If you properly rescind, we will provide you with a refund for any amounts paid less the value of any Services received.
5.2 Cancellation. You may cancel your Recurring Dues Membership at any time by providing us with a 30-day written notice stating your desire to cancel. If you cancel, your Agreement will remain in effect until the end of your then-current Billing Cycle. You will have three (3) months from their date of issuance to redeem them. If not used/redeemed within this three (3) month window, the massage or bodywork treatment will be considered forfeited and lost, and no refund will be provided. Notwithstanding the foregoing, you may be entitled to a prorated refund for your unused Services in the following circumstances: (a) the law requires it; (b) you properly rescind the Agreement in accordance with section above; (c) you die during the term of the Agreement and your estate seeks a refund on your behalf; (d) you become permanently disabled and can no longer receive the benefit of Services; or (e) the clinic listed in your Membership Agreement closes or goes out of business and we are unable to transfer Services to another location within 25 miles of the original clinic location. In the case of cancellation due to permanent disability, we reserve the right to ask for proof of your permanent disability and, as we choose, to have your permanent disability verified by a physician of our choosing, paid for at our cost and expense. In each of these cases, any refund issued will not include any Services actually received by you.
5.3 Suspension and Termination. We reserve the right to immediate suspend or terminate Services for any reason not expressly prohibited by law.
5.4 Notice. All rescission or cancellation notices may be delivered to us (a) in person, at the clinic address listed in your Membership Agreement; (b) by registered or certified mail, at the clinic address listed in your Membership Agreement; or (c) by email sent to the clinic email address listed in your Membership Agreement.
6. PAYMENT TERMS
6.1 Payment Method. You must provide a current, valid and accepted method of payment. [When available we will accepted payment methods by credit cards and debit cards (including MasterCard and Visa ) and payments from your designated bank account in the E.U.] Currently we only accept payment by Vipps. All fees and other charges owed will be charged to the payment method on file. Unless otherwise posted, all prices are quoted in NOK, and we only accept payment in NOK. Please note that a change in your payment method may result in a change to your Billing Cycle (defined below). It is your responsibility to update and maintain the payment method associated with your Recurring Dues Membership.
6.2 Billing Details. Fees associated with your Recurring Dues Membership will be billed at the time you activate your membership and thereafter on an ongoing basis until you properly cancel. At this time, we only bill for Services on a monthly basis, with each monthly period being a single “Billing Cycle.” For each cleared payment during a Billing Cycle, we will allocate to your account the pre-determined number of massage or bodyworks treatments for you to use as set forth in your Membership Agreement. The timing for billing may change if, for example, we need to change your payment method (such as in the case of an expired credit card), you change your membership plan, you elect to freeze your membership, or the parties agree on a different billing date. Each Billing Cycle will cover approximately 30 days.
6.3 CONSENT TO AUTOMATIC RENEWAL. YOU ACKNOWLEDGE, CONSENT AND AGREE THAT YOUR RECURRING DUES MEMBERSHIP WILL AUTOMATICALLY RENEW EACH MONTH UNTIL SUCH TIME AS YOU PROPERLY CANCEL THE AGREEMENT. AUTOMATIC RENEWAL MEANS WE WILL CONTINUE TO CHARGE YOU FOR SERVICES UNDER THE TERMS OF YOUR AGREEMENT UNTIL YOU CANCEL OR WE TERMINATE THE AGREEMENT. TO CANCEL YOUR RECURRING DUES MEMBERSHIP, YOU MUST PROVIDE US WITH A 30-DAY WRITTEN NOTICE OF CANCELLATION.
6.4 Payment Authorization. You expressly authorize YouTime to seek payment of all fees, charges or other amounts due under the Agreement on or after each payment due date by charging the credit card on file. You understand that a charge may not immediately post to the card. If you have provided multiple payment cards to us, and in the event a payment that we attempt to collect fails, you authorize us to attempt to collect the payment by initiating one or more payment attempts to any additional payment cards that you have provided to us.
It shall be your responsibility to ensure that the credit card number that we have on file for you is valid so that all fees, charges or other amounts due under the Agreement can be charged to that card. If any payment card that you have previously provided changes or expires, you agree to promptly notify us of such change so that there is always at least one valid card on file. If any payment subject to this authorization is returned unpaid and a valid card is not provided within ten (10) days after the regularly scheduled date for payment, we may exercise any and all rights available to us, whether under the Agreement or under applicable law, which may include, but are not limited to, suspension of your membership until such payment is made, assessing a late payment fee, and/or terminating the Agreement and/or Services.
In the event we make an error in processing a charge, you authorize us to initiate a credit or debit to the card on file to correct the error. If you inadvertently transpose a digit or make a similar error in providing us with information about a payment method, you authorize us to correct the error after verifying the information with you. You understand that your financial institution may charge you a fee in addition to any service charge you may owe us if any payment authorized above is dishonored or returned unpaid, and you agree that we will have no liability regarding such fees.
You may revoke this payment authorization in person at the clinic, by calling the phone number, by sending us an email, or by mailing a letter to the contact information listed in your Membership Agreement or Guest Form with enough notice to give us a reasonable opportunity (typically three business days) to act on your request. If you revoke this authorization, you will still be responsible for paying any amounts you owe under the Agreement and your membership will terminate as of the date of revocation.
6.5 Default. Should you default on any payment obligation as called for in the Agreement, we will have the right to declare the entire remaining balance due and payable and you agree to pay allowable interest, and all costs of collection, including but not limited to collection agency fees, court costs and attorneys’ fees. A default occurs when any payment due under the Agreement is past due for more than 60 days. We reserve the right to suspend Services if a scheduled invoice is not paid, and you consent that such a suspension of Services is reasonable. This provision is subject to, and shall be superseded by, any applicable local laws.
7. DISCLAIMERS; LIMITATION OF LIABILITY
THE SITE AND ALL CONTENT ON THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, SALABILITY OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS AS TO THE OPERATION OR AVAILABILITY OF THE SITE OR THE IMPORTATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR MADE AVAILABLE THROUGH THE SITE. YOU AGREE THAT YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK TO THE FULLEST EXTENT PERMITTED BY LAW. WE, FRANCHISOR, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND SERVICE, AND YOUR ACCESS OR USE THEREOF.
WE DO NOT GUARANTEE THE QUALITY OF THE INFORMATION OR ANY MATERIAL PURCHASED OR ACQUIRED BY YOU ON THE SITE IS ACCURATE OR MEETS YOUR EXPECTATIONS. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR- FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. We do not warrant,
endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Site or any hyperlinked website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and third- party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE SITE. WE AND FRANCHISOR SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THE SITE, ANY ORDER OR THE FULFILLMENT OR NON-FULFILLMENT THEREOF, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE SITE.
WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY MATERIALS ON THE SITE OR THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE OR SERVICES.
TO THE EXTENT THAT LOCAL LAW DOES NOT PERMIT THE EXCLUSION OF LIABILITY AS SET FORTH HEREIN, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Notwithstanding anything to the contrary contained herein, our or our affiliates’ liability for any cause whatsoever and regardless of the form of the action, will at all times be limited to the greater of (a) the amount paid, if any, by you to us for the Services during the period of one (1) month prior to any cause of action arising; or (b) fifty Krone (NOK 50.00).
8. INDEMNIFICATION
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS THE YOUTIME CLINIC AND ITS SUBSIDIARIES, AFFILIATES, PARTNERS, SHAREHOLDERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AGENTS, DISTRIBUTORS, AND VENDORS HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, LIABILITIES, DAMAGES, COSTS AND EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES ARISING FROM OR RELATING TO YOUR USE OF THE SITE OR SERVICES, YOUR BREACH OF ANY OF THESE TERMS AND CONDITIONS OR THE DOCUMENTS THEY INCORPORATE BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
9. GENERAL RELEASE & LIABILITY WAIVER
All reference to “I” or “me” in the General Release and Liability Waiver below shall refer to you.
I hereby give my consent to receive the Services from YouTime entity listed in my Membership Agreement or Guest Form, and I acknowledge and agree that I am doing so at my own risk. My health and safety with respect to such Services are my sole responsibility. I acknowledge that my receipt of the Services may result in bodily injury or other harm to me. My decision to receive Services is voluntary, and I know of, understand, and assume any and all the risks associated therewith.
In exchange for receiving the Services, I, for myself and on behalf of my heirs, executors, administrators and personal representatives, hereby waive, release, discharge and agree to indemnify and hold harmless the YouTime clinic entity listed in my Membership Agreement or Guest Form, and each of their members, officers, owners, parents, franchisor, subsidiaries, affiliates, independent contractors, employees, consultants, attorneys, personnel, and agents (collectively, “The YouTime Indemnified Parties”) from and against any and all demands, claims, injuries (including, without limitation, personal injury, illness, disease, or death), legal or administrative proceedings, losses, liabilities, damages, penalties, liens, judgments, costs or expenses whatsoever (including, without limitation, attorneys’ fees and costs), whether direct or indirect, known or unknown, foreseen or unforeseen, whether or not caused by any negligence on the part of any the YouTime Indemnified Parties (collectively, “Claims”), that may arise on account of or in any way in connection with my receipt of the Services or otherwise on the premises of YouTime Indemnified Parties. I acknowledge and understand that this waiver of liability includes any negligence of YouTime Indemnified Parties, excluding only intentional wrongdoing, willful misconduct, or any act or omission finally determined by a court of competent jurisdiction to be grossly negligent. I acknowledge and understand that this waiver is intended to be a complete release of any responsibility for personal injuries sustained by me or any guest while in the clinic or on the premises, whether using services, products, or equipment, or receiving the Services or not. Further, I, for myself and on behalf of my heirs, executors, administrators and personal representatives, hereby agree to indemnify and hold YouTime Indemnified Parties harmless from and against any and all Claims that may arise on account of or in any way in connection with any injuries (including, without limitation, personal injury, illness, disease, or death) to other persons, or any damage to property, in any way caused by or attributable to me, whether negligent, intentional, or otherwise.
I acknowledge and understand that this waiver of liability covers and includes any transmission of, or exposure to, any contagious disease during the Services or otherwise while in the boutique or on the premises, even as a result of negligence on the part of YouTime Indemnified Parties. This includes, without limitation, COVID-19. I understand that the Services are provided for the basic purpose of relaxation, stress reduction, and relief of muscular tension. I further understand that massage and bodywork treatments should not be considered a substitute for medical examination, diagnosis or treatment, and that I should see a physician, chiropractor, or other qualified medical specialist for any medical condition or physical ailments. Because massage and bodywork treatments should not be done under certain medical conditions, I affirm that I have stated all my known medical conditions in writing and have answered all questions asked of me in writing or orally honestly and completely. I agree to keep YouTime entity listed in my Membership Agreement or Guest Form, and my massage therapist, updated as to any changes in my medical profile, and I understand and agree that there will be no liability on the part of YouTime Indemnified Parties providing the Services should I fail to do so.
10. Your’e doing great, keep going!
11. GENERAL
11.1 Privacy. We respect your privacy and take privacy-related matters seriously. Please review YouTime’s Privacy Policy, incorporated by reference into the Agreement, for a full description of our privacy policies and practices.
11.2 Force Majeure. We shall be excused from the performance of any of our obligations under this Agreement so long as we are prevented by any Act of God, epidemic or pandemic, weather conditions, war or other national emergency, act of terrorism, any civil disturbance, labor disruption, unavailability of materials or transportation facilities, the orders or directives of any court or government agency, or any other circumstance beyond our control.
11.3 Entire Agreement. The Agreement, including all exhibits, attachments or schedules, and all clinic Rules, as revised from time to time, constitutes the entire and exclusive agreement between you and us, and supersedes all prior promises, representations, understandings and/or agreements relating to your membership and/or our provision of Services.
11.4 Modification. Except as expressly stated herein, this Agreement cannot be altered, amended, modified, terminated, waived, released or discharged except in a writing signed by an officer of YouTime entity listed in your Membership Agreement or Guest Form, and no change, modification or revision to this Agreement is binding unless agreed to in a writing by an officer of YouTime entity listed in your Membership Agreement or Guest Form.
11.5 Non-Waiver. Failure or delay by any party hereto to enforce any of the provisions of this Agreement or any rights with respect hereto, or the failure to exercise any option provided hereunder, will in no way be considered to be a waiver of such provisions, rights or options, or to in any way affect the validity of this Agreement.
11.6 Cumulative Remedies. Our rights and remedies under this Agreement are cumulative with and in addition to any other rights and remedies provided by applicable law.
11.7 Prevailing Party. In the event of any litigation arising from breach of this Agreement, or the services provided under this Agreement, the prevailing party shall be entitled to recover from the non-prevailing party all reasonable costs incurred, including staff time, court costs, attorneys’ fees, and all other related expenses incurred in such litigation.
11.8 Headings. Headings of sections or other parts of this Agreement are included herein for convenience of reference only and will not constitute a part of this Agreement or change the meaning of this Agreement.
11.9 Severability. Except for the class action waiver, the validity or enforceability of any term or provision of this Agreement does not affect the validity or enforceability of any other term or provision hereunder, and if any term or provision of this Agreement is held to be to any extent invalid or otherwise unenforceable by any court of competent jurisdiction, such term or provision will be construed as if it were written so as to effectuate to the greatest possible extent the expressed intent of this Agreement, and the remainder of this Agreement will not be affected and will remain valid and enforceable in all respects.
11.10 Conflicting Provisions; Priority of Documents. If the Agreement has an actual conflict in terms, the conflict will be resolved in the following priority of documents: first, any later-signed Addenda, then the Membership Agreement or Guest Form; then these Terms; then the Privacy Policy.
11.11 Governing Law; Venue. This Agreement shall be interpreted under the laws of the state in which you execute this Agreement. Any litigation under this Agreement shall be resolved in the courts of the state in which you execute this Agreement.
You made it through, CONGRATULATIONS!
